Privacy Policy – Sapphire Plastic

Welcome to Sapphire Plastic Products Manufacturing LLC (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or communicate with us.

Information We Collect

1. Personal Information
   You may voluntarily provide us with personal data such as:
   • Full name
   • Company name
   • Email address
   • Phone number (including WhatsApp)
   • Delivery address (if applicable)
   • Order details and product preferences
2. Non-Personal Information
   We may collect data automatically such as:
   • IP address
   • Browser type
   • Pages visited on our website
   • Time spent on the website
   • Referring website

This helps us improve user experience and website functionality.

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How We Use Your Information

We use the information you provide for purposes such as:

• Responding to inquiries and product quotes
• Processing and fulfilling custom orders
• Sending product catalogs, offers, or updates
• Customer service and after-sales support
• Improving our services, website, and marketing efforts

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Communications

We may send you communications via:

• Email
• WhatsApp (+971 58 528 8030)
• SMS or phone calls (for urgent follow-ups or delivery updates)

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Cookies and Tracking Technologies

Our website uses cookies to:

• Analyze traffic
• Improve functionality
• Remember your preferences

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Third-Party Services

We may use trusted third-party platforms for:

• Website hosting
• Payment gateways (if applicable)
• Marketing tools (e.g., Google Analytics, Meta Ads)

These platforms have their own privacy policies, and we recommend reviewing them for more details.

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Data Protection

We take appropriate technical and organizational measures to secure your data, including:

• SSL encryption
• Secure backups
• Access controls for staff

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Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time

To exercise your rights, please contact us at [sapphireajman2@gmail.com] or WhatsApp us at +971 58 528 8030.

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Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors.

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Changes to This Policy

We reserve the right to update this rivacy Policy. Changes will be posted on this page with an updated “Last Updated” date.